Question 1

What is Branco?

Accepted Answer

Branco is a B2B platform that helps leaders and teams align company strategy with career growth. Branco helps you build high performing teams through continuous feedback via Slack and AI-generated action plans. Branco's objective is to improve performance by promoting alignment, and save your team hundreds of hours every year while boosting engagement.

Question 2

Who is Branco for?

Accepted Answer

Branco.ai is designed for forward-looking leaders, HR professionals, and growing companies that want to build high-performance teams, save time, and grow their people.

Question 3

How does Branco work?

Accepted Answer

Branco.ai has a simple interface for goal-setting, automatic continuous 360 feedback integrated in Slack, and an individual action plan generator. The feedback loop is lightweight, between 1 and 3 minutes and focuses on goals impact, competencies and skills. The growth plan generator aligns career growth to team goals. Everything in one unified platform with powerful live reporting that integrates with your existing tools. Branco works on mobile and desktop.

Question 4

Can I still run my performance review the traditional way?

Accepted Answer

Of course you can, but with much better data. Over time, using Branco.ai makes performance review a non-process and a simple checkpoint.

Question 5

What do I need to do differently?

Accepted Answer

Nothing really, Branco.ai replaces 10+ documents, spreadsheets, decks that few people can find with a best in class structure that is actually useful: one place to align your strategy, your objective and your careers. Branco.ai grows your team members while achieving results.

Question 6

How do I get started?

Accepted Answer

Branco.ai is fully self-serve. You can get started for free in less than 5 minutes: connect Slack, set goals, invite your team and get value right away. If you'd like to talk to a human first, our team is also here to help.

Question 7

What makes Branco.ai stand out from others in the market?

Accepted Answer

Branco.ai focuses on employee growth, offering everyone access to executive-level coaching through AI-driven action plans based on feedback and targeted to achieve team objectives. Leaders, managers and employees save time and stay focused: the feedback loop requires about 3 minutes per week, in a year each employee will gain over 100 data points. More importantly: no more forms, no more reminders, no more manual operations: everything happens automatically and in Slack.

Question 8

What can I customize in Branco.ai?

Accepted Answer

Branco.ai lets you cascade your Objectives (or OKR) in your organizational structure, customize your skill matrix and competency matrix and set up the expectations per role and level. We prioritize data privacy: your data remains yours alone and is never used to train external models.

Question 9

Does Branco integrate with my tools, like Slack?

Accepted Answer

Yes, Branco integrates directly with Slack to make feedback loops and updates easy and seamless within the flow of work. We also integrate with your existing HRIS, so you don't have to switch tools.

Question 10

Is Branco going to be disruptive and waste my team's time?

Accepted Answer

No, Branco is designed for a frequent, but non-invasive feedback loop. Maximum 3 minutes a week to gather over a hundred data points in a year for each team member. Since it all happens automatically and in Slack, it's seamless, asynchronous and timezone-friendly by design.

Question 11

Is Branco asking for people to rate their colleagues?

Accepted Answer

No, Branco is designed to ask open questions that focus on what the user observed, no judgment. The behaviour is then compared impartially to the expectations set for the employee role and level.

Question 12

Are performance assessments fair with Branco?

Accepted Answer

Branco uses automated 360 continuous feedback. Each employee receives weekly feedback data points from people they work with day-in and day-out: this makes it timely and specific. In addition, when we have 100s data points, it is also very fair as the distribution evens out eventual outliers. From Gallup research: for reviews to feel unbiased, 78% of employees want more than one source of feedback on their work, 69% feels the number of reviewers should be between 2 and 5.

Question 13

Why would my team love Branco?

Accepted Answer

Simple: Growth, transparency and clarity. Branco shows employees exactly what's expected at their current and future level, collects feedback from multiple sources and highlights trends over time. The continuous work of our plan generator agent tops it up, by providing the right path forward at the right time.

Question 14

How does the personal action plan agent work?

Accepted Answer

The personal action plan agent is aware of all the historical feedback, the current workload, the current action plan (if present) and skills and competencies expectations. It takes all of this in, and constantly re-evaluates your plan and suggests specific action items for your improvement based on your strengths. Imagine when your plan doesn't say 'work on communication', but instead says 'since you need to work on communication and since you're the technical lead on leading project X, prepare a presentation for next week's team demo explaining your thought process on the key technical decisions in this project X sprint'. Actionable, timely, and targeted to results: project X will improve, you will improve.

Question 15

Is Branco.ai better for any industry or vertical?

Accepted Answer

Branco.ai was created with product and engineering companies in mind. We know how these companies operate and what are the pain points. In time, we discovered that career growth and objective alignment applies to almost all verticals, but it all started with highly skilled professionals in the tech industry.

Question 16

Where is my data?

Accepted Answer

Branco.ai uses enterprise grade architecture built with the highest level of security and enterprise level AI dedicated models: your data remains yours alone and is never used to train external models. You can ask us to delete your data at any point.

Question 17

Can I cancel my subscription if the product doesn't meet my expectations?

Accepted Answer

Absolutely! You can cancel anytime.

Question 18

How do I contact customer support if I have a question or issue?

Accepted Answer

Email us at support@branco.ai, we are here to help.

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